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There are more and more contexts that question the suitability of the traditional technologies of information processing and retrieval, due to the variety of formats and languages. The Daedalus tools of linguistic and semantic processing and business intelligence can make the difference in many of these contexts, in which we can mention as examples the following ones:
Your corporate search engine does not fit your needs. The traditional technologies and tools of information retrieval are based on the search for keywords or the manual application of taxonomies. In a context of information overload in numerous media, formats and languages, it is more than probable that your corporate search engine doesn't fit your needs and you are not making the most of this whole information.
You need to increase the quality and efficiency in the production of multimedia content.Any company generating content (that is, almost all) and especially the media ones have to face the challenge of classifying, enriching (through tags, subtitles, etc.), reusing and assuring the quality of any type of multimedia information. It is impossible to get the essential efficiency and integration in the writing and editing by using only traditional technologies and manual processes.
You want to cluster and classify automatically multilingual and multimedia contents.The information abundance caused by the Web 2.0, along with more and more internationalized traditional media, put many organizations on the verge of information overload. Monitoring and analyzing in real time all the media, allowing the company to quickly detect opportunies and threats, is impossible with the usual processes.
You want your clients to interact with your website by using their own language. The interaction between your website and your clients (current ones as well as potential ones) is highly determined by the usual technology of navigation, menus, forms, etc. If your clients could request what they want (information, operations) by using the natural language, your website's satisfaction and quality of service would increase and your company would not depend so much on other channels based on human operators.
You need to organize your regulatory and legal documents. The management of legal information for the regulatory compliance leads to high risks by nature. The consequences of a bad management can provoke high costs (sanctions, income lost due to delays).
You need to exploit any type of ideas and opinions, internal as well as external ones about your products. The content generated by the users in the new social media (forums, blogs, wikis…) means a great opportunity to get feedback on the products, ideas for future versions and deals, knowledge base support and opinions on the brand. You need something more than a search engine to exploit these contents because it is not able to identify concepts, meanings and feelings.
You want tools with a greater analysis capacity to help you make your decisions. There are situations in which analysis capacities, as well as a quick and efficient access to the data, are required to help make the most of the available information. In these cases it is essential to count on means to represent and exploit the experts' knowledge in the working field in question.